Shipping policy

Shipping Policy — Culture Vault

All orders are processed within 1–3 business days after payment is confirmed.

After processing, your order will be prepared and shipped through our fulfillment partners.

Because we work with trusted third-party suppliers and fulfillment partners, delivery times may vary depending on the product and location.

Estimated delivery times:

Please note that delivery times may occasionally be longer due to supplier processing, stock availability, or courier delays.

Where available, tracking details will be provided once your order has been shipped. Please allow up to 48 hours for tracking updates to appear.

As we work with external suppliers to fulfill orders, shipping times are estimates only and may vary.

Delays can occur due to:

While we do our best to ensure fast dispatch, exact delivery dates cannot always be guaranteed.

If your order has not arrived within the expected timeframe, please contact us and we will assist you in tracking it with the supplier and courier.

Please ensure all shipping details are correct at checkout, as we are not responsible for orders delivered to incorrect addresses.

For any shipping questions, please contact:

📞 0402 970 435