Contact
Get in Touch
We'd love to hear from you! Whether you have a question about an order, a product, or just want to say hello — we're here to help.
📧 Email Us
We aim to respond to all enquiries within 24–48 hours.
📦 Order Enquiries
If you have a question about your order, please include your order number in your message so we can assist you as quickly as possible.
⏰ Response Times
Monday – Friday: Within 24 hours
Saturday – Sunday: Within 48 hours
📍 Based in Melbourne, Australia 🇦🇺
Culture Vault is an Australian-owned jewellery and accessories brand. We're proud to serve customers across Australia and internationally.